Please Read Over the Following Terms and conditions Before Ordering
This policy represents the 417Webpros.comTerms of Service ("TOS") in its entirety and supersedes any other written or oral policy. This policy
defines the terms of service all customers agree to when they sign-up for hosting services with 417Webpros.com.com. 417Webpros.com
reserves the exclusive right to revise, change or amend any portion of this Policy at any time, without advance notice to customers.
Customers may view the most current version of this policy at:
http://www.417Webpros.com/ terms_of_service.htm
Customers using any services offered by 417Webpros.comconsent to be bound by and must comply with all policies in this TOS. At the sole
discretion of 417Webpros.com.com, any violators of this TOS may have their services cancelled without refund and/or, if deemed appropriate,
be legally prosecuted.
General Provisions
In consideration for 417Webpros.commaintaining one or more accounts (each "Account"), you agree to the following terms of service.
Definitions
1.
"We" "Us" or "Provider" or "417Webpros.com"
2.
"You" "Your" "Client" "Customer" or "Member."
Each person or entity that applies for internet service or is a designate of any one who applies for internet service.
Disclaimer of Warranty
The Internet is a complex network of equipment, services and providers of information, thus the Service may not be available to you at all
times. However, 417Webpros.comoffers a 99.9% server uptime guarantees. This is valid for only for the condition of operable hardware. The
network connection is not covered. 417Webpros.comwill pursue all resources and channels available to maintain maximum uptime; however,
417Webpros.comis not responsible for any down time caused by client's error.
417WEBPROS.COM MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND FOR THE SERVICES BEING OFFERED. THE SERVICE IS PROVIDED ON
A "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
WARRANTIES OF TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No advice or information given by 417Webpros.com or its agents or employees shall create a warranty. 417Webpros.com provides no warranty
that the service will be uninterrupted or error free or that any information, software or other material accessible on the service is free from
viruses or other harmful components. Under no circumstances shall 417Webpros.combe liable for any direct, indirect, special, punitive, or
consequential damages that result in any way from your use of or inability to use the service, or for third parties' use of the service to access
your Web space, or to access the Internet or any part thereof, or your or any third parties' reliance on or use of information, services, or
merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects,
delays in operation or transmission, or any failure of performance. If you are dissatisfied with 417Webpros.comservice or any of its terms,
conditions, rules, policies, guidelines, or practices, your sole and exclusive remedy is to discontinue using the service.
You understand that by placing information on 417Webpros.com’s servers that such information becomes available to all Internet users and
that 417Webpros.com has no way of limiting or restricting access to such information or protecting such information from copyright
infringement. You assume total responsibility and risk for your use of 417Webpros.com.com's servers and the Internet. It is solely your
responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services and other information, and the quality
and merchantability of all merchandise provided through 417Webpros.comor on the Internet generally.
Your use of the service is at your sole risk. 417Webpros.com is not responsible for files and data residing on your account. You agree to take
full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on 417Webpros.comservers.
You agree not to interfere with the operation of the system. You further agree not to interfere with the proper operation of other systems
reachable through the Internet, including any attempt at unauthorized access. You agree to adhere to system policies as published by
417Webpros.com.com, including restrictions on services available with each service type, restrictions on certain features, and all other
policies. You agree to abide by any and all future 417Webpros.compolicy decisions.
417Webpros.com reserves the right to monitor any and all communications through or with our facilities.
You agree to indemnify, defend, and hold harmless 417Webpros.comfrom any and all liability, penalties, losses, damages, costs, expenses,
attorneys' fees, causes of action or claims caused by or resulting indirectly from your use of the service which damages either you,
417Webpros.com.com, or any other party or parties without limitation or exception. This indemnification and hold harmless agreement
extends to all issues associated with your account, including but not limited to domain name selection and Web site content.
Services provided by 417Webpros.com
417Webpros.comwill provide Internet server rental ("the Service") to its members for the express purpose of allowing customers to provide
http Internet content to the general public. The Service allows 417Webpros.com members to maintain Internet websites, receive and maintain
e-mail accounts and access web space via FTP to upload files for their websites. 417Webpros.commembers will use the provided services in a
manner consistent with any and all applicable laws of the State of Missouri and United States Federal Law. 417Webpros.comprovides the
Services exclusively and makes no effort to edit, control, monitor or restrict the content of data other than as necessary to provide such
Services. If any of the below activities are committed, 417Webpros.com can terminate client's account without notification.
417Webpros.comreserves the right to require changes or disable as necessary any web site, account, database, or other component that does
not comply with this policy, at its sole discretion and without notice. 417Webpros.com also reserves the right to make any such modifications
in an emergency at our sole discretion.
1.
Client Content: Client agrees that web pages and files uploaded to servers will not violate any province, federal or foreign laws or
regulations; infringe on any intellectual property rights of 417Webpros.comor any third party; be defamatory, slanderous or trade
libelous; be threatening or harassing; be discriminatory based on gender, race, age; promote hate; or contain viruses or other
computer programming defects which result in damage to 417Webpros.comor any third party. Customers may not run IRC, bots or
clients. Unacceptable uses also include: Bulk unsolicited emailing, unsolicited emailings, newsgroup spamming, child porn or links to
such sites, copyrighted MP3, illegal content, copyright infringement, trademark infringement, warez, cracks and software serial
numbers. Any site with adult-oriented content, including but not limited to any pornographic material, is not allowed on our shared
and reseller hosting platform. 417Webpros.comwill be the sole and final arbiter as to what constitutes a violation of this policy.
417Webpros.comdoes not normally monitor the contents of clients servers, however if suspicion occurs, 417Webpros.comreserves the
right to investigate and terminate the clients subscription to the service.
2.
Bandwidth Usage: 417Webpros.comoffers a generous amount of data transfer per month. Bandwidth is calculated on a recurring 30
days. A $0.25/per GB overage charge will be applied to your account. You can upgrade your plan within seven (7) days of the end of
the month to avoid bandwidth overages.
3.
Excessive Resource Usage Policy: *Applies to shared and reseller accounts. Resources are defined as CPU and/or RAM utilization. A
website is considered using "excessive amounts of resources" when it monopolizes the system resources available, using an average of
8% or more, within a 24-hour period. There are numerous issues that could cause such problems, this includes: cgi scripts, FTP, HTTP,
etc. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. The client whom
is using "excessive resources" will be asked to upgrade his/her package to one of our virtual private servers or dedicated server
offerings or to seek alternative hosting arrangements. 417Webpros.com will be the sole and final arbiter as to what constitutes a
violation of this policy.
4.
Upstream AUP Violation: Accounts that house insecure scripts which result in an upstream AUP violation will be charged a one-time
fee of $10 for cleanup and reactivation. If your account causes a second upstream AUP violation as a result of the same script, your
account will then be subject to termination at the sole discretion of 417Webpros.com
5.
No "Spam": UCE/UBE or "Spam" originating from a server located on our network or associated with a 417Webpros.com server is not
tolerated. This includes any e-mail that promotes web sites hosted on a server located on the 417Webpros.comnetwork but is sent
from an e-mail address not associated with that 417Webpros.com account. Client shall not use their 417Webpros.com services for
chain letters, junk mail, bulk-email, or any use of distribution lists to any person who has not given specific permission to be included
in such a process. 417Webpros.comreserves the right to deactivate or terminate any account(s) upon any indication of such activity
without notice. There will be a $500 clean up fee if an account was suspended for a violation relating to our SPAM policy.
6.
False Information: You agree that you, as the person legally responsible for all use of this account, are at least 18 years of age. If you
are under 18 years of age, you need to have parental consent in order to sign up, and the account must be ordered by a parent or
guardian, in their own name. You agree to supply 417Webpros.com with a current and truthful name, postal address and telephone
number for our records, and you have a continued obligation to keep this information current. You also agree that you are an
authorized user of any credit card or PayPal account that you supply to us, and you understand and agree that we have an obligation
to fully investigate any possible fraudulent credit card or PayPal use and prosecute if wrong doing is found.
7.
Licensed Software Only: Client agrees to use only properly licensed third party software in connection with Client's use of the
Services.
8.
Sharing of account space & resale restrictions: You agree and understand that the account you purchase is purchased either for
yourself or on behalf of a client if you are a reseller. You understand that as a reseller, you are the individual solely responsible for all
use of the account.
9.
Abusive behaviour against staff: We believe in professional communication, no matter what the issue is. We will not tolerate any
abusive behaviour, abusive language or threats against any 417Webpros.com staff member(s). By violating this policy, we reserve the
right to suspend or permanently terminate your account(s) without prior notice and without any refund.
10.
Back-Up Files: We perform routine daily backups of all users' data. 417Webpros.com is not responsible for any user's data and all users
are encouraged to perform their own daily backups. If a user is responsible for data loss, 417Webpros.com may charge a one-time $10
data restoration fee, per incident, that requires a restore of backup to the user's account.
Payment, Renewal, Cancellations
1.
Payment Obligations: Full payment is required in advance before hosting service is established. 417Webpros.com sends out invoices
seven (7) days in advance that are due every pay period. Payment must be received by the due date. All invoices not paid by the due
date are subject to a $3 late fee. If you have a credit card on file, your credit card will automatically be charged each renewal period
unless cancelled. You warrant and represent that the information you supply in the Order Form (or other information that
417Webpros.commay require) is accurate and truthful. All payment-due notices will be sent by e-mail. No bills or invoices will be sent
by postal mail or fax. If payment was not received by the due date, your account will be subject to suspension. If payment is not
received within thirty (30) days of the due date, your account will be subject to termination. To reactivate a terminated account you
will need to pay all outstanding monthly fees, plus a $10 re-connect fee for shared, reseller and VPS hosting or a $25 re-connect fee
for dedicated servers. There is a $25 fee for bounced checks and a $45 processing fee for illegitimate charge backs. Accounts with a
past due balance greater than sixty (60) days may be subject to collection by our third party collection agency ("Fidelity Information
Corporation") and reported to credit bureaus as a defaulted account. All accounts transferred to collections will be subject to a $25
collections fee. Payment on an account turned over to collections must be paid by either certified check or money order. Users who
partake in the free domain registration promotional offer and cancel services within 1 year of their signup date are required to pay
417Webpros.com $10 for the domain registration fee. Additionally, users who partake in the free SSL certificate promotional offer and
cancel services within 1 year of their signup are required to pay 417Webpros.com $15.00 for the SSL certificate fee.
2.
Renewals: Your account will be automatically renewed under the same time and fee structure unless you give written notice to
417Webpros.comseven (7) days before the renewal date that you do not wish to renew such account.
3.
Cancellation & Refunds: In the event you cancel your service, you will be charged in full for the entire month in which you canceled
your service. No refunds will be granted beyond the initial 14-day money back guarantee. Account cancellations for accounts with a
negative balance will be passed on to collections, and all services rendered to the party with the negative balance will be terminated,
including domain registrations. A $25 collections fee will be added to any accounts passed on to our third party collection agency.
There is a $45 administrative fee for any illegitimate charge backs placed against us. Any illegitimate charge backs or threatened
illegitimate charge backs are grounds for immediate account cancellation. Due to the time involved in provisioning Virtual private
servers (vps) orders and the licensing costs involved, all VPS orders are subject to a $15 non-refundable fee upon cancellation.
Payments made for setup fees, control panel licensing, dedicated server purchases, domain registrations or account upgrades are non
refundable. Customers who elect to receive a free RapidSSL 128-bit SSL Certificate and then cancel their service within the first year
will be charged $15.00 for the certificate. Cancellations must be received at least seven (7) days prior to your renewal date. A
cancellation request must be submitted to support@417webpros.com .
4.
REFUND INSTRUCTIONS
Here is how to process a refund just email refund@417webpros.com within 14 days of the purchase date. to help speed up your refund please
make sure you include your Complete client information, contact information, and transaction information. You can also call us Monday through
Friday at 417-942-4312 between 8am-5pm CST. Refund time is depended on the credit card processing company. If payment was sent via Alert Pay
please read AlertPays User Agreement & the terms and conditions. Please note that all refunds will be reversed back to the original source of
payment. Refunds can only be made within 14 days of the original payment.
Contact Information:
By postal mail: 417Webpros.com
203 South Cedar Street Suit #6 Billings, Missouri 65610 United States
By telephone or fax:
Contact 417-942-4312
99.9% Server Uptime Guarantee (Service Level Agreement "SLA"), all accounts
417Webpros.comoffers its clients a 99.9% server uptime guarantee for customer satisfaction purposes and also to ensure that your business is
running problem free. 417Webpros.comwill try to maintain maximum uptime. 417Webpros.com is not responsible for any downtime caused by
the client.
In the rare event that 417Webpros.comdoes not achieve our advertised 99.9% (monthly) for any given month, we will begin refunding 5% of
your monthly bill for each half hour of downtime past 99.9%.
Scheduled server maintenance downtime and/or network-related issues is not covered by the SLA. To redeem SLA credit you must contact us
in writing within 10 days of the end of the month, send any SLA correspondence to support@417webpros.com. If you have an uptime
monitoring report from a third party monitoring site, please include it with your e-mail. If you do not have a report, we will utilize our own
third party monitoring reports to determine credit eligibility.
Money Back Guarantee
417Webpros.com offers an unconditional 14-day money back guarantee that covers cancellation of a web hosting account made during the
first 14 days of service for first time customers, due to the inability to deliver satisfactory services. As a part of our strive to achieve industry
leading customer satisfaction, the customer will be refunded all hosting charges made to their credit card or PayPal account minus any fees
which are non-refundable. The guarantee does not apply to accounts with non-use, misuse, or abuse. Dedicated Servers, SSL Certificates,
Domain names and Account Upgrades & Add-ons are also non-refundable. Due to the time involved in provisioning VPS orders and the licensing
costs involved, all VPS orders are subject to a $15 non-refundable fee upon cancellation. Any questions regarding any money back guarantee
should be forwarded to support@417webpros.com In order to further prevent abuse of this guarantee, only first time subscribers qualify for a
refund under this policy. If a subscriber signs up, cancels and then signs up again, they will not be covered under the money back guarantee.
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TERMS & CONDITIONS
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WEBSITE DESIGN 100% SATISFACTION GUARANTEE
14 DAY MONEY BACK GUARANTEE
At 417webpros its as simple as that, if you are dissatisfied with your service for any reason, you will receive a full refund if you cancel
your account within 14 days of the activation of your account. However we pride ourselves on providing you quality service and support,
and we make sure we have as few refunds as possible! We hate to see our clients unsatisfied with our services, therefore this is a 'no
questions asked' guarantee. This means as long as you didn't violate our Terms of Service, you will be presented with a full refund asap.
Please read our full terms and conditions
